Legal
Terms & Conditions
Agreement Between User and Prehospital Prep LLC
Welcome to www.prehospitalprep.com. The www.prehospitalprep.com website (the “Site”) is operated by Prehospital Prep, LLC. Your use of www.prehospitalprep.com is conditioned upon your acceptance, without modification, of the terms, conditions, and notices contained herein (the “Terms”).
By using www.prehospitalprep.com, you agree to all such Terms. Please read these Terms carefully and retain a copy for your records.
Description of Service
www.prehospitalprep.com is an e-commerce site. Prehospital Prep provides online courses to help EMTs and Paramedics prepare for and pass their National Registry of Emergency Medical Technicians (NREMT) exams.
Electronic Communications
Visiting www.prehospitalprep.com or sending emails to Prehospital Prep, LLC constitutes electronic communication. You consent to receive communications from us electronically, and you agree that all agreements, notices, disclosures, and other communications provided electronically—whether via email or the Site—satisfy any legal requirement that such communications be in writing.
Your Account
If you use this Site, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password.
You may not assign or transfer your account to any other person or entity. Prehospital Prep, LLC is not responsible for third-party access to your account that results from theft or misappropriation of your credentials.
We reserve the right, in our sole discretion, to refuse or cancel service, terminate accounts, or remove or edit content.
Children Under Thirteen
Prehospital Prep, LLC does not knowingly collect personal information from anyone under the age of thirteen. If you are under 18, you may only use www.prehospitalprep.com with the permission of a parent or guardian.
Cancellation and Refund Policy
Cancellation
You may cancel your subscription at any time. Prehospital Prep, LLC is not liable for, and will not refund, subscription charges if a student forgets to cancel. It is the responsibility (“onus”) of the individual user to cancel their membership when they no longer wish to use Prehospital Prep services.
All active subscriptions will continue to be at the agreed upon subscription price until canceled by the user.
Refund Policy
A refund will be issued only if the following conditions are met:
- Proof of two failed NREMT exams — Both exam dates must fall within the user’s active subscription period.
- Sufficient use of the Prehospital Prep NREMT program while subscribed, defined as:
- An active subscription for at least one month prior to the NREMT exam date.
- Completion of the NREMT course at least five times.
- Completion of at least 800 NREMT practice exam questions in total (any combination of exam lengths is acceptable).
If all criteria are met, Prehospital Prep, LLC will issue a refund of up to three months of subscription fees.
We will not issue refunds for dissatisfaction with the site if the above criteria are not met.
Prehospital Prep, LLC reserves the right to offer additional months of service (free or discounted) to students who fail the NREMT exam and wish to continue using the program.
Refund Requests must be sent to: support@prehospitalprep.com
Links to Third-Party Sites/Services
The Site may contain links to third-party websites (“Linked Sites”). Linked Sites are not under the control of Prehospital Prep, LLC, and we are not responsible for their content, including any changes or updates.
Some services available through the Site may be delivered by third-party providers. By using such services, you consent to Prehospital Prep, LLC sharing relevant information with those third parties as necessary to provide the requested service.
No Unlawful or Prohibited Use / Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.prehospitalprep.com strictly in accordance with these Terms.
You agree not to use the Site for any unlawful purpose or in a way that could damage, disable, overburden, or impair the Site, or interfere with others’ use of the Site.
All content on the Site—including text, graphics, logos, images, and software—is the property of Prehospital Prep, LLC or its suppliers, and is protected by copyright and intellectual property laws.
You may not:
- Modify, publish, transmit, reverse engineer, sell, or create derivative works from Site content.
- Remove copyright notices or other proprietary legends from content.
Content is for personal use only and may not be resold or used without written permission from Prehospital Prep, LLC or the copyright owner.
International Users
The Service is operated from within the United States. If you access the Site from outside the U.S., you are responsible for compliance with local laws. You may not use the Site in violation of U.S. export laws or regulations.
Indemnification
You agree to indemnify, defend, and hold harmless Prehospital Prep, LLC, its officers, directors, employees, agents, and third parties from any losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) related to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.
Arbitration
If a dispute arises that cannot be resolved amicably, it will be settled by final and binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association, or another agreed-upon arbitration service. The arbitrator’s decision will be final.
Class Action Waiver: All disputes must be arbitrated individually; no class or representative actions are permitted.
Liability Disclaimer
The information, products, and services on this Site may contain inaccuracies or typographical errors. Changes may be made at any time. Prehospital Prep, LLC makes no warranties, express or implied, about the accuracy, reliability, or suitability of the content for any purpose.
To the fullest extent allowed by law, Prehospital Prep, LLC is not liable for any damages arising from the use of the Site.
Medical Disclaimer: Due to the evolving nature of prehospital medicine, Prehospital Prep, LLC is not liable for any personal medical malpractice claims. All users must verify medical information independently before applying it in practice.
Termination/Access Restriction
Prehospital Prep, LLC may terminate your access to the Site at any time, without notice, for violation of these Terms.
This agreement is governed by the laws of the State of Wyoming. Any legal actions must be brought in Wyoming courts.
Entire Agreement
These Terms constitute the entire agreement between you and Prehospital Prep, LLC regarding the Site and supersede all prior agreements. If any provision is found unenforceable, the remaining provisions will remain in full effect.
Changes to Terms
Prehospital Prep, LLC reserves the right to update these Terms at any time. The most recent version will always be posted on the Site.